Return & Exchange Policy
We currently do not accept returns or exchanges once an order has been delivered.
Why we don’t offer returns
Our products are sourced directly from farmers and carefully quality-checked before dispatch.
To maintain hygiene, freshness, and product integrity, returned items cannot be restocked or resold.
Our Quality Promise
Every order is inspected before dispatch
Products are securely packed to prevent damage
Only genuine, farm-sourced items are shipped
Damaged or Incorrect Items
If you receive:
- A damaged product, or
- An incorrect item
Please contact us within 24 hours of delivery with photos/videos of the issue.
We will review and provide a suitable resolution as per our policy (replacement, refund, or store credit).
Please review product details carefully before placing your order.
Have concerns about your order?
Contact Supportnewsletter.journal
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